Was there a deception in a school canteen? Claimant pleads “human error”

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Was there a deception in a school canteen? Claimant pleads





© LUDOVIC MARIN / POOL / AFP
Parents of students have decided to file a complaint against Sogeres, the service provider hired by the town hall of the 18th arrondissement, after having discovered in the trash cans of a canteen of a Parisian school packaging of German, and not French, meat as indicated by the Specifications. On Europe 1 Wednesday, Patrice Jenta, the company’s quality director pleads “a human error”.


As Europe 1 survey reveals on Wednesday, in a school in the 18th arrondissement of Paris, parents of pupils discovered packaging of German meat in the kitchen trash cans. However, according to the specifications, the meat must be 100% French, red or organic label. Even if the German meat was not ultimately served to the children, parents decided to file a complaint for attempted deception against Sogeres, the service provider hired by the town hall of the 18th district. At the microphone of Europe 1 Wednesday, the quality director at Sogeres, Patrice Jenta, defends himself and refutes any deception.

“We are on a human error, exceptional and isolated without any will to deceive anyone, neither the consumer, nor our client”, assures the director of quality at Sogeres. According to information from Europe 1, around twenty parents have nevertheless decided to file a complaint against the company, and 60 others should follow suit in the coming days.

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“They wanted to put an end to this feeling of oppression, by returning the trash cans punctually”

As to whether the situation can occur again in other canteens that Sogeres supplies, Patrice Jenta assures that the company has “control systems throughout production, meal preparation, from start to finish “. If he recognizes that human error is always possible and has already happened elsewhere in the past, he immediately adds: “What is mandatory is correction, […] There are permanent monitoring systems that correct errors. ”

Since the parents of students discovered this packaging, Sogeres no longer takes out their garbage cans on the sidewalk but rather waits for the garbage truck to be right outside the door to take out its waste. Patrice Jenta tried to justify this change by explaining that “a good part of the staff experienced this situation badly and the fact that parents of students search the bins daily”. “They wanted to put an end to this feeling of oppression, by returning the garbage cans punctually”, he explained, denouncing the fact that these employees are “caught in this media-political system”.

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