Users of Vinted or from the site The good corner will have to be patient. Following the suspension of parcel deliveries in France and abroad of the Mondial Relay service, online sales platforms had to stop their activity. “Following up on recent government announcements, we want to keep you informed of the actions we have taken. We are thus forced to temporarily modify the services of the Leboncoin site and application. Our objective is clear: to guarantee the safety of our users and our employees, who ensure the proper functioning of boncoin during this period “, Said management on March 19, 2020.
The same goes for Vinted: in an email sent to users, the site announces that “temporarily all new orders in France and Spain until further notice”. On the app, the direct purchase option has disappeared. However, it is still possible to discuss with the seller and ask him to reserve an item. In addition, undelivered packages will be kept safe in logistics centers pending the resumption of activity.
For its part, eBay supports its sellers and traders affected by these restrictions through the operation “Always open on eBay”. The goal: to support sellers with a physical store by allowing their customers to buy even if the store is closed, 24 hours a day, 365 days a year. To do this, the marketplace offers merchants to make the link between their physical store and their eBay store through a window sticker (a sticker affixed inside the windows) highlighting a QR code, allowing customers to discover in one click the inventory available in their eBay store. “When their point of sale is closed, eBay takes over! “, underlines the general manager of eBay in France, Celine Saada-Benaben. This initiative illustrates the mission of eBay: to promote a responsible trade and accessible to all.