Inditex reopens today some of its smaller stores with an appointment system and a limit of 30 minutes per customer

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Inditex reopens today some of its smaller stores with an appointment system and a limit of 30 minutes per customer


  • Inditex raises the shutter of some establishments starting this Thursday that meet the requirements to resume activity in phase zero.
  • The Galician group will open stores that are less than 400 square meters and an appointment system that guarantees the ratio of one worker per customer.
  • The fashion giant will reopen a Stradivarius store in Pontevedra and another in Madrid, a Zara store in Las Palmas, several Kiddy’s Class stores in Andalusia, two Zara stores in A Coruña and a Lefties store in Ourense.
  • Inditex plans to increase the working hours of its logistics centers according to the needs of its brands so that they are operational on June 1.
  • Discover more stories at Business Insider Spain.

Inditex is preparing to open its stores before the general opening of commerce in phase one of de-escalation that the government proposed. The fashion giant will raise the blind from this Thursday of some establishments that meet the requirements to resume activity in phase zero: have less than 400 square meters and an appointment system that guarantees the ratio of one worker per customer.

The Galician group will reopen a store Stradivarius in Pontevedra and another in Madrid, a Zara store in Las Palmas, several Kiddy’s Class stores in Andalusia, two Zara stores in A Coruña and a Lefties store in Ourense, according to the report. Populi voice.

The textile giant will make available to customers a phone in the window so that they can request their appointment and customers can only stay a maximum of 30 minutes in the establishment. To these premises others of secondary brands will be added in other localities of the country.

… Read more The unknown bets of Amancio Ortega beyond Inditex and his real estate empire: horse riding and chestnut trees

The logistics areas of the group will also gradually recover their operations. Inditex plans to increase the working hours of its logistics centers according to the needs of its brands for them to be operational on June 1, as explained by Comisiones Obreras in a statement.

The Galician group prepares to return to the stores with a protocol that guarantees safety for customers and workers. The store staff will wear a mask and gloves, the capacity of the establishments will be controlled, the returns will remain in quarantine for 24 hours and can only be paid by card at the cashier. In addition, stores will initially open during reduced hours and workers will be divided into two shifts so that they do not coincide.

Inditex closed the last fiscal year – ended on October 31 – with a turnover of 28,286 million euros, which is 8% more in year-on-year terms. Net profit rose 6% to 3,639 million. The group noted a provision of 287 million to cope with the impact of the coronavirus, as it advanced in the presentation of annual results.

And, although he did not initially close the door, he finally ruled out applying a temporary employment adjustment (ERTE) to his staff in April, distancing itself from other giants in the sector. In addition, he resorted to garments that had been left in their stores to respond to the demand for online sales.

Low indebtedness is the group’s main asset to overcome the impact of the pandemic. Its reduced leverage will help Zara parent to recover from falling sales faster than more indebted rivals like H&M and Gap, according to the experts consulted.

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