WhatsApp is the leader in instant messaging in much of the world, in which it has more than 2 billion users. The application is made for smart phones and these are the most demanded by criminals What to do with the account if you lost your cell phone or it was stolen?
If we cannot find our cell phone and it is most likely that whoever has it will not give it to you, The first thing that comes to mind is your privacy, chats and open accounts. A person may be using your account to scam others on your behalf or reading conversations that are strictly private.
The solution is to block your WhatsApp and we show you the steps you have to follow to suspend the service so that no one else can use it.
How to block your WhatsApp account if you lost your cell phone or it was stolen?
If you lost your phone or it was stolen, among all the applications the one that may concern you the most is WhatsApp. There you can have extensive conversations between contacts and both personal and work data, and even private images. That is why it is important that you know that, even if you do not have the mobile device in your hands, it is possible to block the account remotely.
A consolation, in the middle that you cannot recover your phone physically, is that you can cancel your conversations and then recover your account.
According to the WhatsApp Faq These are the steps you must follow, regardless of whether your mobile is Android or iOS:
1.- Lock the SIM card
The first thing you should do is call your mobile operator and ask for the SIM card to be blocked. After this, it will no longer be possible to verify the account of that phone again, since it is necessary to receive a text message (SMS) or a call to verify the activation of WhatsApp.
2.- After blocking your SIM you have the following two options:
- Use a new SIM card with the same phone number to activate WhatsApp on the new phone. It is important to note that this is the fastest way to deactivate WhatsApp on a lost or stolen phone. You can only activate a WhatsApp account with a phone number and only on one device at a time.
- Send an email to the address [email protected], including the phrase “Lost / Stolen Phone: Please deactivate my account” in your message. You must include your phone number in the full international format, that is, including the number, which for example in Mexico is 52.
The most recommended by experts about blocking WhatsApp
Although only one option can be followed, Infobae Mexico suggests that the email be sent to WhatsApp support first For added security and protection, because if only the SIM card is blocked, the application can continue to be used with a WiFi connection.
The previous bet is considering that recovering the same phone number on a new SIM can be time consuming depending on the user’s company, as well as how long it might take to get a new device.
With the loss of a phone with WhatsApp, a lot of information can be lost. This is because through the messaging application messages can be sent and received via the Internet, as well as images, videos, audios and voice memos.
It is also possible to receive documents, locations, contacts, gifs and video calls with several participants at the same time, among other functions. Secure all this data by blocking the account as soon as possible.